The Simple Truths of Service
The Simple Truths of Service - Paperback is backordered and will ship as soon as it is back in stock.
Care information
Care information
Keep books away from direct sunlight and damp conditions to protect the binding and pages. Handle with clean, dry hands and use a bookmark instead of folding page corners.
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Delivery and Shipping
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The Simple Truths of Service
The Simple Truths of Service - Paperback is backordered and will ship as soon as it is back in stock.
Description
Description
The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than 5 million people have been touched by this story. Has it touched yours?Your competitive edge in today’s business environment is in how your customers are treated. If you want to succeed, it’s time to get creative about customer service!The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and, through a simple act, is was able to transform the service culture of a grocery store. This story is sure to have each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this bookJohnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every customer interaction and has customers waiting in line so they can interact with him. Read about Johnny plus other great customer service stories from Ken Blanchard. Your customer service team will be bursting with new ways to make your company stand out from the crowd.
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Self-Help & Personal Development
