Managing the Professional Service Firm
Managing the Professional Service Firm - Paperback is backordered and will ship as soon as it is back in stock.
Care information
Care information
Keep books away from direct sunlight and damp conditions to protect the binding and pages. Handle with clean, dry hands and use a bookmark instead of folding page corners.
Delivery and Shipping
Delivery and Shipping
Add some general information about your delivery and shipping policies.
Managing the Professional Service Firm
Managing the Professional Service Firm - Paperback is backordered and will ship as soon as it is back in stock.
Description
Description
Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'
Payment methods
UPI • Cards • Net Banking • Wallets — 100% encrypted
Pay using any UPI app
Cards, Net Banking & Wallets
Self-Help & Personal Development
